Online Graduate Certificate in Customer Success Management

This course has been designed in partnership with some of Australia’s biggest brands.

You'll gain the skills, tools and technical knowledge to successfully retain, engage and manage customers in the contemporary workplace. Project-based learning enables you to have an immediate impact on your organisation, whether it be in account management, sales or the recruitment sector.

RMIT’s intensive online programs prepare you for greater career success while you continue to work full-time.

After graduating, you will be equipped to work as a customer success manager and apply your capability and expertise to diverse organisations and industries. This program will provide you with a foundation to further develop your end-to-end relationship management capabilities through your professional practice and/or further study.

Step 1: Find a course

Step 2: Check the entry requirements

Step 3: Collect required documents

Step 4: Submit your application

If you are applying for on-campus study in a coursework program (Bachelor, Associate Degree or Honours), use the online application system for international students. 

Remember, our team are experts in RMIT study options and how to apply, so contact the team if you need support with your application.