911 Emergency and Call Centre Communications

Durham College

Canada, Oshawa

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Duration24 month(s)

Tuition Fee

CAD 3,098 / Year

Apply DateOctober 1, 2021

Next IntakeJanuary 6, 2022

911 Emergency and Call Centre Communications

About

Overview Callers are frantic and they’re depending on you. Could you stay calm, collect the information needed and direct the appropriate responses? Communications operators in 911, fire, ambulance and police dispatch centres face this pressure every shift. They thrive on working at a fast pace, making decisions and using good judgement, all requirements of this profession. Training is also offered for non-emergency call centres that also leads to fulfilling careers.The 911 Emergency and Call Centre Communications programme offered by the Durham College exceeds the minimum standards for public safety communication programs as identified by the public safety telecommunications regulatory body, Association of Public Safety Communications Officials of Canada (APCO Canada). I want to find another Bachelor Course CareersWhat you could be:Emergency communications dispatcherCustomer service representativeTransportation dispatcherEmergency advisorRadio operatorSecurity dispatcherSwitchboard operatorWhere you could work:Emergency Services – fire, police, EMSAlarm monitoring companiesSupport services – client services/roadside assistanceTransportation/trucking industry

The 911 Emergency and Call Centre Communications programme offered by the Durham College will prepare you for a career in the dynamic fields of emergency and non-emergency call centre communications.

Disciplines

Public HealthHealth SciencesHealth Informatics

Requirements

English Requirements

PTEMin 50
IELTSMin 6
TOEFLMin 80

Other Requirements

1Ontario Secondary School Diploma (OSSD) or Mature Student StatusGrade 12 English (C or U)

Fee Information

911 Emergency and Call Centre Communications

Durham College

Canada, Oshawa

Go to Official Website0