Graduate Certificate in Healthcare Redesign (M5P)

In Australia and around the world, demand for healthcare services is escalating amidst pressures to do more with less – this calls for utilising existing resources more efficiently. The Graduate Certificate in Healthcare Redesign equips you to lead the positive change you want to see in healthcare service delivery.

Healthcare Redesign is an organisation performance improvement method that has brought about significant change in health service delivery, worldwide. The method draws on a variety of tools that were initially developed within private industry (including the manufacturing industry) and adapts and extends these for use within health care settings.

The focus of Healthcare Redesign is to improve existing services and processes; the central goal of the method is to improve patient care.

Delivered over 1-3 years, this fully flexible online program is designed to fit around the busy lives of health professionals working in the healthcare industry. This work integrated learning course is for anyone who is passionate about helping people and improving the way our health services are delivered to patients – whether you are a healthcare professional, a manager or a health executive.

Designed with the busy professional in mind, you will be learning and sharing with healthcare peers across a range of settings Australia wide as you:

• develop and apply analytical skills to help identify and diagnose service delivery inefficiencies that impact patient care
• plan, implement, and evaluate evidence-based improvements to healthcare services.

This is the perfect course for anyone motivated by positive change and improvement in healthcare whether you are a practising health professional in a public, private or not-for-profit organisation, or a healthcare service administrator. Your experience will be built upon to equip you with the essential skills, tools and knowledge to lead improvement initiatives. This implies better outcomes for consumers of healthcare.

You can also receive an introduction to the topic through the 6-week Healthcare Redesign Massive Open Online Course (MOOC).

Health partner scholarships

To help you advance your career, generous scholarships are available to employees of our valued industry partners. Search for your employer, speak to your workplace, or contact us on 13 8827 to find out more.

Healthcare Redesign is for everyone. Nurses, allied health professionals, pathology staff, paramedics, oral health service providers, radiology staff, medical staff, leadership and administrators, and the wide breadth of occupations that exist in the support services. These and more can deliver real, lasting change to their organisations with Healthcare Redesign skills and knowledge.

You may be redesigning leadership and administration systems, actioning quality improvement, or reducing waste. Waste is a major issue in health care, estimated to consume up to 30% of total healthcare budgets*. Every dollar misspent, minute wasted, or item discarded means less resources for meeting patient needs. When you graduate, you’ll be well prepared to address waste in all its forms, which is critical to support the healthcare system meet both its current needs, and the emerging needs of the future.

Valuable improvements to patient care can be big or small, and can be led by all people at all levels. This course will provide you with the knowledge and skills to lead change, wherever you are situated within the healthcare system.

It is also the first step towards further study in our Graduate Diploma or Master of Healthcare Redesign.

^{Health policy, administration and expenditure, Submission to the Senate Select Committee on Health.}