Note
This course will be available from Autumn 2025.
This course is tailored for communication professionals and those aspiring to enter the field, seeking to enhance their strategic communication capabilities. Choose this course to stay on top of the evolving landscape where technology, media, and societal issues intersect, influencing stakeholder engagement and organisational reputation.
What sets this course apart is its focus on equipping you with practice-oriented knowledge and skills to tackle real-world communication challenges. You'll learn to apply a full spectrum of communication strategies and techniques for effective problem-solving, grounded in contemporary scholarship and industry insights.
You will gain an understanding of effective communication principles and stakeholder engagement, essential to ensuring organisations achieve their goals. You'll also develop the ability to diagnose and strategise solutions for communication challenges, and master methods for gaining audience insights to inform impactful communication strategies, using both formal and informal research and evaluation techniques.
The learning experience is interactive and practical, involving a blend of theoretical study and hands-on application. You'll engage with case studies, participate in discussions, and work on projects that simulate real-life scenarios, ensuring that you leave the course ready to drive strong stakeholder relationships and deliver positive organisational outcomes.
Facing ongoing technological and social developments, strategic communication becomes critical in every organisation’s practices. Emerging technologies, dynamic media environments, and diverse social issues shape the way individuals engage with or respond to organisations’ communication. In addition, individuals’ preferences keep changing in this fast-pacing environment. To keep up with these changes, many organisations strive to meet social and stakeholder expectations. However, it is often challenging for organisations to do so. This is because different stakeholders exhibit different levels of motivation to engage and collaborate with those organisations. Therefore, strategic communication is required to effectively connect with those diverse stakeholders by grasping key audience insights and formulating possible strategies across complex, fragmented media ecosystems. Strategic communication builds a critical foundation of organisational success. Communication professionals are expected to understand the role of strategic communication in cultivating favourable stakeholder relationships and maintaining positive reputation for organisational survival and legitimacy.
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Course aims
This course aims to enable students to:
• Build understanding of the principles of effective communication and stakeholder engagement for an organisation to achieve optimal outcomes.
• Confidently diagnose a communication and engagement challenge of a brand and organisation and develop the strategies to address such a challenge.
• Learn and demonstrate the methods and techniques used by communication professionals to gain audience insights that inform effective communication strategies and tactics. These include the use of formal and informal research and evaluation methods.
