Master the art of communication! Learn to craft engaging emails and reports, organize and facilitate a collaborative environment with diverse audiences and confidently speak and present your ideas in any situation. Take your communications skills to the next level with this three-course microcertificate.
Write with Confidence and Clarity
Develop your email and document writing abilities while building confidence and storytelling skills. Adopt strategies for clear and concise communication and learn to tailor content to specific audiences. These skills ensure that you are prepared to tackle day-to-day communications and successfully write engaging and persuasive material.
Facilitate Trust and Participation
Collaboration requires an environment that is built on trust and active participation. Learn to facilitate discussions that cultivate powerful dialogue and consensus building in any group setting. Gain the skills and techniques to effectively engage with diverse audiences and seamlessly facilitate group settings to achieve actionable outcomes.
Present Your Ideas Effectively
Whether you are speaking in a team meeting, delivering a proposal to a client or presenting to a large audience, you need a solid foundation of public speaking strategies to communicate your ideas effectively. Learn to rely on proven strategies to overcome personal challenges such as fear and apprehension and develop your voice and personal style to enhance your delivery and presentation.
Benefits of Business Communications
- Audience analysis
- Clear and concise writing
- Communications analysis
- Group facilitation
- Audience engagement
- Communicating sensitive topics
- Consensus building
- Confident public speaking
- Effective storytelling
- Speech planning and preparation
- Persuasive communications
Business Communications Courses
To complete the Centre for Continuing Education Business Communications Microcertificate, you will complete three courses. Each course focuses on a different element of communication including effective written and verbal communications, as well as how to engage teams in common goals.
Unique to microcertificates at the U of R, you earn a digital badge with each course you complete. Earn all three badges to earn a digital microcertificate. Share these microcredentials on your resumé or with potential employers online as proof you’ve invested in your communication skills.
Register now for the Business Communications Microcertificate.
Learn and Hone Communication Skills
This program is applicable to every industry. It has been developed with employer needs in mind and are based on industry research to ensure that it meets the communication skills demanded in today’s professional environment.
Highlighted Skills
- Identify your audience
- Strike the right tone
- Communicate clearly
- Build trust
- Engage audiences
- Achieve outcomes
- Persuade others
- Generate enthusiasm