The content of the pages of this website is for your general information and use only.

• It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. We acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s).We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of international agencies.

Social media and cookies

How we collect your personal information:

If we engage with each other through social media, we may collect information contained in your posts or blogs, comments, likes, voting, web chat, video uploads, or private messaging functions, from any of the social media links available to you on this website.

How we share your personal information:

Any personal information you choose to share could be accessed publicly, if you to share any content on this site, or on any of our social media sites (Facebook, Twitter, Instagram, or LinkedIn). This includes disclosing personal information if you engage with YouApply social media, such as posting comments on our YouApply Facebook page, voting for your favorite blogger, sending us a private message, uploading a video, or tweeting us. We cannot be held responsible for any damaging actions or behaviors which may result, following your use of this, or any other related social media activity.

Social media acceptable use:

When you engage with YouApply on social media, such as our Facebook page or Twitter feed, comments you post are live as soon as you publish them. We do not check and approve them beforehand. We will remove inappropriate posts. So, you know what that means to us.

Cookies:

We want to make sure we give you very clear information about the cookies we collect, how we use them, and how to disable them – read our cookies policy. We use cookies to provide users with the functionality contained in our website, and produce anonymous information to help analyses website traffic, usage, and behavior. This helps us improve the visitor experience on our website, and ensure you receive relevant adverts when you use our website, and others. YouApply uses a cookie management tool which will allow you to identify and record your cookie preferences when you first visit our website.

If you attend a YouApply event

Collecting your personal information

When you attend a YouApply event, including virtual events, we collect the following personal information: Your name, address, email address, date of birth, gender, current school, and year. We also ask you to tell us when you want to start university, the areas of the country where you want to study, the subjects you want to study, and if you are considering a gap year, apprenticeship, going into employment, studying overseas, or studying at a conservatoire. You can also choose to give us your mobile phone number, and tell us which subjects you’re currently studying.

Using your personal information:

We use this personal information to provide you with updates about event(s) you’re attending, and ask your opinion about our services. We also use this personal information to make sure any information and advice we send you is relevant and useful – such as open days likely to be of interest to you, based on the subjects you want to study, and where you live. We retain the personal information to produce research about such things as attendance at events, and their impact on access to higher education. Any statistical analysis reports we produce will not allow you to be identified.

Changing what we send you:

If you opt to receive information, advice, and offers from YouApply on behalf of third parties, you can change the types of communications you receive and how you receive them, at any time.

The easiest way to do this is by selecting the ‘Update preferences’ link in the emails you receive from us.

Special category’ personal information:

We ask you to provide details of any special requirements you have, such as disabled access needs, or visual or hearing impairments, so appropriate support can be put in place at the event.

You don’t have to give us this information, but by doing so, we hope to make sure you have a better experience at the event, as the information will be shared with YouApply Events employees and relevant employees at the venue (such as those with responsibility for security, and health and safety).

Sharing your personal information:

You can get your ticket scanned at an exhibitor’s stand. If you do, they’ll receive your name and contact details, including your mobile phone number (if provided), so they can contact you with opportunities that may be of interest. We’ll also share how you’d prefer to be contacted (e.g. email, post, SMS/text) based on what you told us when you signed up for the event.

We’ll provide exhibitors with your date of birth, current school and year, when you want to start university, the areas of the country where you want to study, and the subjects you want to study. We’ll also let them know if you’re considering studying overseas or at a conservatoire, or are interested in a gap year, apprenticeship, or going straight into employment. If you gave the subjects you’re currently studying, we’ll also pass these on to the exhibitors.

During a virtual event, if you access an exhibition space of one of our exhibitors they will receive your contact details and the subjects you have noted that you are interested in. This will enable them to send you info about course details and open days which are relevant to you. The very nature of a virtual event is to find information and make connections with exhibitors. Any communications outside of the event will be based on the preferences you made in your registration. You will have the opportunity to opt out of exhibitor comms once they have made contact with you.

Exhibitors may use this information to make sure any communications you receive are relevant and of interest to you.

Browsing our website, contacting us, requesting a newsletter, entering a competition, and surveys:

Collecting your personal information:

When you visit our website, we may collect your personal information, so we can contact you about your request or enquiry. This could include:

• your name, contact details, and interests, if you register to receive a newsletter, updates about our services, or information from third parties.
• your name and contact details, if you enter a competition. If you're one of the competition winners, we may publish your name on our website. If we need to collect more information from you, or share it with anyone, we’ll let you know when you enter the competition.
• Collecting your IP address when you visit our website, if you are the only person with access to your computer or device, and it can identify you. We may produce combined statistics about visitors to our website and website traffic patterns, answers to questions, content entered, and related website information. The information used for these purposes is aggregated (i.e., combined with other user data) and anonymized. It’s used to improve our website, and will not be shared in a way which identifies you.

Sharing your personal information

We may share your personal information with employees of YouApply or the wider YouApply Group, or our suppliers who provide services to us, if this is necessary to progress or address your request/enquiry. 

If you raise a complaint about YouApply, a member of staff, or a third-party organization which engages with a YouApply service, we will review your complaint to decide if we are able to investigate in accordance with out complaints policy. During a complaint investigation YouApply may need to share some of your personal information, together with the details of your complaint, with third parties if appropriate. Where this occurs YouApply will endeavor to provide the minimum information required to support the handling of the complaint; this activity is undertaken by YouApply in support of our legitimate interests to investigate your complaint.

When you apply to higher education, we may collect the personal information below:

If you register to use Apply, we collect your username, chosen password, answers to security questions, your name, and email address.

If you apply through our admissions schemes, we may ask you to provide your name, date of birth, contact details, communication preferences, gender, nationality, and permanent residence. We ask for details of your education, qualifications, work experience, course choices, student finance options, whether you have been in care, and your parent or guardian’s education and occupational background. You will be asked to complete a personal statement to support your application. When you pay the application fee, we’ll also collect your chosen payment details.

To support your application, we collect the personal information your referee(s) provides, and allow you to appoint a nominated contact who can speak to us, and receive information about your application. You must make sure you have the permission of your referee and nominated contact to provide us with their details.

To support your application, we may ask you to provide special category personal information as detailed below, which may be shared with the course providers (universities and colleges) you apply to. 

It’s up to you if you give details about your ethnicity, sexual orientation, gender identity, and religious belief. This information is provided to your chosen provider after you’ve secured your place, or at the end of the application cycle.

You can choose to give information about any disability you have, so the providers you’ve applied to can support you if you’re invited to interview or offered a place.

If you’re applying to courses that involve working with children and vulnerable adults, such as medicine, teaching, or social work, you’ll have to declare if you’ve got any criminal convictions, including spent convictions. This allows providers to consider any potential impact on your application.

We may collect your personal information, including your name, role, and contact details, if you

Provide support for a YouApply applicant, such as providing a reference, or validating their application

Sign up to receive a newsletter, and give us your name and contact information

Make an enquiry to become a YouApply registered center, so we can contact you to progress your enquiry, or keep a record of those approved

are a teacher or adviser supporting applicants after equivalent qualifications, so you can sign in to Apply for advisers and Adviser Track, and we can give you relevant information about our products and services

act as a nominated representative (proxy), so we know an applicant is happy for us to speak to you about their application

act as an agent on behalf of an applicant, so you can send and manage their application

We may also send you survey requests, so we can improve the services we offer.

We may share the personal information we collect about you with: 

• our service providers, who may need your personal information to progress your request or enquiry
• course providers, if you’ve provided a reference in support of an application

Our website and privacy policy may contain links to other websites, operated by other organizations. Links which leave our website have an image next to them, of an arrow coming out of a box. We’re not responsible for the protection and privacy of any information you provide while visiting other websites. This privacy policy applies to this website only. Make sure you read the privacy policy of the website you’re visiting.

Data Deletion

YouApply will retain your right to have your data erased, this right is sometimes referred to as "the right to be forgotten". your data can be terminated free of charge in certain conditions.
YouApply will erase your personal data upon request if the following conditions have been met:

• the data collected is no longer necessary for the purpose for which it was originally collected.
• all personal data collected and processed will be based on your consent, you can withdraw that consent;
• you object to the processing of your personal data and we do not have an overriding legitimate interest for continuing;
• your data has been unlawfully processed;
• in case of erasure it must comply with a legal obligation;
• it was processed to offer information society services to a child.
  

There are some exceptions to this right. If one of these applies, we do not have to delete the personal data.
If we have shared your personal data with third parties, we will tell them about the erasure of your data unless this is impossible or would involve disproportionate effort.
Please note, in connection with such requests, that personal data may be either deleted or retained in an aggregated manner without being linked to any identifiers or personal data, depending on technical commercial capability.