Executive Communication Skills

Carnegie Mellon University

United States of America, Pittsburgh

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Carnegie Mellon University

United States of America , Pittsburgh

Key Facts

Program Level

Master by Course Work

Study Type

Full Time

Delivery

On Campus

Application Fee

USD 75

Campuses

Main Site

Program Language

English

Start & Deadlines

Next Intake Deadlines22-Aug-2022

Apply to this program

Go to the official application for the university

Duration 2 year(s)

Tuition Fee

USD 50,320 / year

Next Intake 22-Aug-2022

Executive Communication Skills

About

As you advance up the managerial ladder you're likely to find yourself facing irate shareholders or analysts or legislators or consumers or - worst of all in the eyes of many executives - journalists and broadcasters who are covering your company's relationships with one or more of these groups. Representing your company in external forums is a major executive responsibility but many executives do it poorly. When they speak to external audiences and sometimes to their own employees, executives frequently alienate their listeners. According to recent polls only one in four people believes that most business leaders are honest and business executives have joined car dealers and HMO managers as the people least trusted by a cross-section of Americans. In this course we'll talk about why this happens and how to fix it. You will get intense practical training in communicating a concise message under tense or adversarial conditions. You will learn techniques for handling tough questions and for getting your own point-of-view across in any forum where you need to think fast on your feet. You will also learn to use your voice and body language to reinforce the message you put into words. We use the process of being interviewed by a reporter as the major vehicle for developing and strengthening your executive communication skills. In the process you will learn how to: get across to an audience a message that you want to convey about an issue your organization is grappling with increase your credibility with a skeptical or hostile audience increase your confidence and poise during interactions with reporters shareholders investment analysts legislators public interest groups or worried employees. In addition to learning by doing, we'll critique video of real-life executives to see how they have represented their companies and issues. (2013 - emp)

Requirements

Entry Requirements

GPA

3.41 Average

3.43 Median

3.03-3.76

Middle 80%

English Program Requirements

Candidates are required to demonstrate a level of competence in English to meet the admissions requirements of the university. You are required to take a TOEFL, IELTS, or Duolingo exam unless:

You attended an undergraduate institution, earning a bachelor’s degree, where the sole language of instruction was English.
You earned a graduate degree where the sole language of instruction was English. (Although not required, we do recommend that you take the English Language Proficiency exam.)

You must request that the official score be sent from the testing agency to our program for us to verify the score entered into the application. Request that the official score be sent to us using the following codes:

TOEFL Program Code: Institutional Code = 2074; Departmental Code = 02
- Pro Tip: The recommended TOEFL score is 25 on each section of the Internet-based test. The minimum TOEFL scores required to apply for admission are: Reading: 20, Listening: 20, Speaking: 20, Writing: 20
IELTS Program Code: Select Carnegie Mellon and the Tepper School of Business
- Pro Tip: The recommended IELTS score is 7 overall and 7 in each band. The minimum IELTS scores required to apply for admission are: Listening: 7, Reading: 7, Writing: 7, Speaking: 7, Overall Band: 7
Duolingo Program Code: Select Carnegie Mellon University – Tepper School of Business
- Pro Tip: The recommended Duolingo English Test (DET) score is 120 overall

Pro Tip: TOEFL and IELTS scores are valid for two years and must be valid at the time you submit your application.

Pro Tip: If you earned a degree from a non-U.S. institution, your academic documents should state that the sole language of instruction for the entire university was English in order to be eligible for a TOEFL/IELTS/Duolingo waiver. If your academic documents don’t include this, you should upload an official letter from the University Registrar indicating English as the mode of instruction for the entirety of the degree.