Organization Development and Change: Operational Excellence

This certificate program teaches students how to change corporate culture from a continuous process improvement perspective. Recognizing that organizations either get better or worse, the focus of this certificate is on the tools and methodologies for making positive organizational impact. Emphasis is placed on the application of essential continuous improvement methodologies including lean and six sigma concepts to improve processes in any industry. A focus is also placed on the concepts and skills needed to complete project initiatives on time and within budget.

1. OBTAIN KNOWLEDGE BASE: Students will obtain a critical knowledge base in organization development and change, appreciative inquiry, and process consultation.
2. LEAD GROUPS: Students will strategically lead both small group and large group change initiatives.
3. USE RESOURCES: Students will use various resources for developing, implementing, evaluating, and marketing organization development programs.
4. OBSERVE AND FACILITATE CHANGE: Students will observe group dynamics and facilitate change efforts.

Degree Requirements and Academic Credentials:
4-6 year Bachelor's Degree.
Official transcript; official certification of degree and date awarded; documents required in English only. Documents must be issued by the school with the official stamps and signature.

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