Six Sigma Tools and Techniques

Carnegie Mellon University

United States of America, Pittsburgh

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Carnegie Mellon University

United States of America , Pittsburgh

Key Facts

Program Level

Master by Course Work

Study Type

Full Time

Delivery

On Campus

Application Fee

USD 75

Campuses

Main Site

Program Language

English

Start & Deadlines

Next Intake Deadlines22-Aug-2022

Apply to this program

Go to the official application for the university

Duration 2 year(s)

Tuition Fee

USD 50,320 / year

Next Intake 22-Aug-2022

Six Sigma Tools and Techniques

About

To understand six sigma we must understand its underlying philosophy, that of the modern quality movement. Therefore we will first compare and contrast the ideas of various quality "gurus" examining the different ways to define and measure quality. In most cases, the goal should be to design and maintain a process which is in statistical control, producing with the "best" nominal value, and with a minimum of variation. How to determine what is "best" is a topic which we will also discuss; we will explore the use of the Taguchi Loss Function to help answer this question. We will also consider some of the issues surrounding successful adoption of quality improvement initiatives - finding ways of improving quality but being unable to get anyone to implement them is a prototypical problem in quality programs, including six sigma. We will then discuss strategies and tools which can be used to try to ensure quality; it is important to not only be familiar with the tools supporting quality design and control, but also to understand when and how they can best be correctly applied. In this area we will study three central topics - the first two, sampling and control charts, serve as a basis for the correct application and evaluation of the third, design of experiments. These central topics will be illustrated through exercises, experiments, and cases, culminating in a final interactive capstone case for the class. We will conclude with a focused discussion of specific six-sigma ideas and techniques, exploring its similarities and differences as compared to traditional quality programs. At the conclusion of the course you will understand the six-sigma framework, and be very comfortable with its technical tools. Other topics we will consider include process capability, setting tolerances, process control, quality in service operations, evaluatory techniques such as the House of Quality, and ISO 9000 certification. (ASW-10/12)

Requirements

Entry Requirements

GPA

3.41 Average

3.43 Median

3.03-3.76

Middle 80%

English Program Requirements

Candidates are required to demonstrate a level of competence in English to meet the admissions requirements of the university. You are required to take a TOEFL, IELTS, or Duolingo exam unless:

You attended an undergraduate institution, earning a bachelor’s degree, where the sole language of instruction was English.
You earned a graduate degree where the sole language of instruction was English. (Although not required, we do recommend that you take the English Language Proficiency exam.)

You must request that the official score be sent from the testing agency to our program for us to verify the score entered into the application. Request that the official score be sent to us using the following codes:

TOEFL Program Code: Institutional Code = 2074; Departmental Code = 02
- Pro Tip: The recommended TOEFL score is 25 on each section of the Internet-based test. The minimum TOEFL scores required to apply for admission are: Reading: 20, Listening: 20, Speaking: 20, Writing: 20
IELTS Program Code: Select Carnegie Mellon and the Tepper School of Business
- Pro Tip: The recommended IELTS score is 7 overall and 7 in each band. The minimum IELTS scores required to apply for admission are: Listening: 7, Reading: 7, Writing: 7, Speaking: 7, Overall Band: 7
Duolingo Program Code: Select Carnegie Mellon University – Tepper School of Business
- Pro Tip: The recommended Duolingo English Test (DET) score is 120 overall

Pro Tip: TOEFL and IELTS scores are valid for two years and must be valid at the time you submit your application.

Pro Tip: If you earned a degree from a non-U.S. institution, your academic documents should state that the sole language of instruction for the entire university was English in order to be eligible for a TOEFL/IELTS/Duolingo waiver. If your academic documents don’t include this, you should upload an official letter from the University Registrar indicating English as the mode of instruction for the entirety of the degree.